Frequently Asked Questions (FAQs)
We’ve compiled a list of Frequently Asked Questions (FAQs) that we have received over time. If your question is not here, contact us and we’ll be more than glad to help you out!
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Yes, we take care of the entire process from A to Z – from organising cleaning, communicating with guests, collecting payments, managing guests during their stay up to following up for reviews and getting feedback after their stay
Usually we prefer to ensure the property is accessible via self-check-in. This allows the maximum flexibility for the guest, as usually it is very difficult for them to know exactly what time they will arrive. Although we don’t suggest it, if need be we can offer meeting and greeting each guest as an ancillary service.
Yes, we manage the entire process from A to Z as explained in the previous question “Do you manage the bookings?”
Yes, we will also act as the emergency contact for anything that should arise.
On checkout, the property is given a thorough cleaning by our cleaners. Any evidence of damage is immediately reported to us.
Yes, we will coordinate with maintenance, as well as manage access for the workers to enter the property. We also schedule routine checks to ensure that your property is in top shape for your guests.
The average nightly price depends on various factors, such as your property location, the state & finishing of your property, the property type, notable features in your property etc. Also, in order for us to maximize your average nightly price, we use techniques to monitor trends, seasonality, events, weekend rates, occupancy that help us adjust your optimal nightly price.
Fill in the Earnings Calculator Form at the bottom of this page with information about your property and we’ll get back to you with more information.